Shipping Policy

At Silex India, we aim to deliver your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

📦 Order Processing

• Orders are processed within 1–2 business days after successful payment.

• Orders placed on Sundays or public holidays are processed on the next working day.

• You will receive an order confirmation once your order is placed successfully.

🚛 Shipping & Delivery

• We deliver products across India through reliable courier partners.

• Estimated delivery time is 3–7 business days, depending on your location.

• Delivery timelines are estimates and may vary due to logistics, weather, or other external factors.

📍 Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Any additional charges due to remote location or special handling will be informed in advance.

📦 Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS.

• You can track your shipment using the provided tracking link.

🚪 Delivery Attempts

• Courier partners will attempt delivery at the provided address.

• If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.

📦 Packaging

• All products are securely packed to prevent damage during transit.

• If you receive a damaged or tampered package, please do not accept delivery and inform us immediately.

❗ Delays & Exceptions

Silex India is not responsible for delays caused by:

• Natural disasters or weather conditions

• Courier service disruptions

• Government restrictions or strikes

• Incorrect or incomplete shipping information provided by the customer

📞 Contact Us

If you have any questions regarding shipping or delivery, please contact us:

📧 Email:  silexindia7@gmail.com
🌐 Website: https://silexindia.in